xd66's Privacy Policy
This document explains fully and transparently how xd66 collects, stores, and protects your personal information.
Introduction & Definitions
This privacy policy ("Policy") sets out the terms governing the processing of information between the entity operating the xd66 platform ("xd66", "we", "us") and each person who uses this website ("user", "you"). By accessing https://xd66.mom or registering an account, you are considered to have given your consent to the terms of this Policy.
xd66 believes that user privacy is a fundamental right. We keep your information secure using SSL encryption and modern security technology. This Policy has been drawn up in line with Bangladesh's existing data protection laws and international best practices.
Key Definitions
- Personal information: Any information that can directly or indirectly identify a person — such as name, email address, mobile number, and financial transaction details.
- Processing: Any activity involving the collection, storage, use, transfer, or deletion of data.
- Data controller: xd66 — the entity that determines the purposes and methods of data processing.
- Cookie: Small text files stored in your browser, used to improve the functionality of the site.
- Third party: Any person, organisation, or service provider not directly associated with xd66.
In this Policy the word "data" refers to both personal information and anonymous information, unless the context indicates otherwise.
What Data Is Collected
xd66 collects only the information that is necessary to provide services, ensure security, and meet legal obligations. No excessive or irrelevant information is collected.
2.1 Account Registration Information
Information you provide when opening an account:
- Full name and nickname
- Email address
- Mobile number
- Date of birth (for age verification — minimum 21 years)
- Username and password (stored in encrypted form)
2.2 Identity Verification Information (KYC)
To prevent fraud and ensure responsible gaming, we may request the following documents in certain circumstances:
- National ID card (NID) or passport copy
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method
2.3 Financial Transaction Information
The details of every transaction completed via bKash, Nagad, Rocket, or bank transfer during deposits and withdrawals are recorded. Full card or account numbers are never stored.
2.4 Automatically Collected Information
- IP address and device type
- Browser and operating system type
- Pages visited and session duration
- Cookie and local storage data
- Gaming activity logs (bet amounts, win/loss history)
2.5 Communication Information
If you contact the support team via live chat or email, a record of that conversation may be retained.
Purpose of Data Use
xd66 uses collected information only for specific, clear, and legitimate purposes. Each purpose is described below:
3.1 Service Operation & Improvement
- Creating, verifying, and maintaining accounts
- Processing deposits and withdrawals
- Managing bonuses and promotions
- Managing the VIP programme and providing benefits
- Resolving technical issues and improving the platform
3.2 Security & Fraud Prevention
- Detecting unauthorised access and fraud
- Complying with anti-money laundering (AML) regulations
- Preventing multiple accounts or system abuse
- Ensuring the protection of minors
3.3 Legal Obligations
We may be required to disclose information in response to a lawful order from authorities or for legal purposes. Such disclosure always follows legal process and only the minimum necessary information is provided.
3.4 User Communications
- Transaction confirmations and account notifications
- Responding to support requests
- Notifying users of changes to services
- Responsible gaming notifications
3.5 Analytics & Statistics
We use anonymous analytics to improve service quality. These analytics do not allow any individual to be directly identified.
Data Sharing & Transfer
xd66 never sells your personal information and does not transfer it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
4.1 Service Partners
Payment processors (bKash, Nagad, Rocket, associated banks) and technology providers receive only the information necessary to complete their specific tasks. Data protection agreements are in place with these partners.
4.2 Game Software Providers
Minimal technical data may be shared for the operation of games with providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. This data does not reveal any personal identity.
4.3 Legal Obligations
Information may be disclosed to law enforcement agencies in the event of a court order, government investigation, or fraud detection.
4.4 Business Transfer
In the event of a business restructuring or acquisition of xd66, user information may be transferred to the successor entity. This privacy policy will continue to apply and advance notice will be given.
4.5 Cross-Border Transfer
When data is processed on international servers, we ensure that adequate data protection measures are in place in that country, or that the necessary contractual safeguards have been put in place.
Cookie & Tracking Technology
xd66 uses cookies and similar technologies to provide a smooth and personalised experience.
5.1 Types of Cookies
- Essential cookies: Indispensable for the core functionality of the site — login sessions, security tokens, etc. Disabling these will prevent the site from working correctly.
- Performance cookies: Used for page loading speed, error detection, and traffic analysis. Data collected is anonymous.
- Functionality cookies: Used to remember your preferences (language, settings).
- Analytics cookies: Used to understand user behaviour — which sections are most popular, how long sessions last, etc.
5.2 Cookie Controls
You can manage or delete cookies at any time from your browser settings. However, disabling essential cookies may disrupt core functions such as login or payment.
| Cookie Type | Purpose | Control |
|---|---|---|
| Essential | Session, security | Cannot be disabled |
| Performance | Speed & error analysis | Can be disabled from browser |
| Functionality | Saving preferences | Can be disabled from browser |
| Analytics | Usage monitoring | Can be disabled from browser |
Data Retention & Security
6.1 Retention Period
xd66 retains your information only for as long as necessary:
- Active account: Information is retained for as long as the account is active.
- Closed account: Certain information may be retained after account closure in accordance with legal requirements.
- Financial records: Transaction information is retained for an extended period — to comply with financial law obligations.
- Support conversations: Kept for a reasonable period after the issue is resolved.
6.2 Security Measures
We use industry-standard security technology to protect your information:
- SSL/TLS encryption on all data transmissions
- Sensitive information (passwords, banking details) stored in encrypted form
- Regular security audits and vulnerability testing
- Access controls — only authorised staff have access to information
- Data breach detection and response plan
Even so, no method on the internet is 100% secure. If you notice any suspicious activity, contact [email protected] immediately.
SSL Encryption
All connections are secured with SSL/TLS technology — your information remains encrypted during transmission.
Data Encryption
Passwords and financial information are stored on the server in encrypted form — not directly readable.
Regular Audits
The security team regularly tests systems and addresses vulnerabilities.
Access Controls
Strict role-based access controls — only authorised staff can view the information they need.
User Rights
As a user of xd66, you have the following rights regarding your personal information:
7.1 Right to Know
You can find out what information xd66 holds about you, for what purpose, and where it is stored. Upon request, we will provide a copy of this information.
7.2 Right to Correction
If there is any discrepancy or error in your stored information, you may request that it be corrected. Some account details can be updated directly from your profile settings.
7.3 Right to Deletion
In certain circumstances, you may request that your information be deleted. However, in cases of legal obligations or ongoing disputes, it may not be possible to fulfill this request in full.
7.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be limited — for example, while a dispute over the accuracy of the information is ongoing.
7.5 Right to Opt Out of Marketing Communications
You may opt out of promotional emails or messages at any time. This preference can be changed by writing to the support email or through your account settings.
7.6 Right to Data Portability
You may receive your information in a machine-readable format, which can be used with other services.
To exercise any of the above rights, email [email protected]. We will respond within a reasonable time to verifiable requests.
Protection of Minors
xd66 is a platform for users aged 21 and above only. We never intentionally collect information from minors.
- Age is verified at the time of registration — providing a date of birth is mandatory.
- KYC documents may be requested in suspicious cases.
- If a minor's account is identified, it is immediately closed and their information is securely deleted.
If a parent or guardian believes their child has created an account on our platform, please contact [email protected] — we will take prompt action.
Third-Party Sites & Liability
If the xd66 website contains links to any third-party sites, we are not responsible for the privacy practices of those sites. Each site has its own privacy policy, which users should read.
Game software providers (Pragmatic Play, Evolution Gaming, Spribe, etc.) are independent companies. Information collected on their platforms is governed by their own policies. We are only responsible for the processing of information on our own platform.
Policy Changes & Updates
xd66 may revise this privacy policy from time to time due to service improvements, legal changes, or technical updates.
- For significant changes, a notification will be sent to the registered email address.
- For minor changes, updating this page will be considered sufficient.
- Continued use of the platform after changes constitutes acceptance of the new policy.
- Your explicit consent may be sought for significant changes to the policy.
The date of the most recent change will be noted at the top of this page. Previous versions will be provided upon request.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact xd66's data protection team:
- Email: [email protected]
- Live Chat: Available 24/7 — connect directly from any page on the site
- Language: Support is available in both Bengali and English
For data protection requests, additional information may be requested to verify your identity — this is done for your own security.
Have more questions?
Our support team is available 24/7 — get help in Bengali or English.
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